Privacy Policy
Last Updated: October 19, 2026
1. Introduction
Welcome to SEGULOCK (https://www.segulock.com).
This website is operated by GUANGZHOU SEGULOCK TECHNOLOGY CO.,LTD, a company based in Guangzhou, China.
SEGULOCK provides door locks, smart locks, cabinet locks, cabinet hardware, and related products to international distributors, importers, wholesalers, and business customers.
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, browse our products, request quotations or catalogs, or communicate with us.
Data Controller
GUANGZHOU SEGULOCK TECHNOLOGY CO.,LTD
Room 3060, Area C, No. 544 YaYun Avenue, Dalong Street, Panyu District, Guangzhou, Guangdong Province, China
Email: sales@segulock.com
2. Information We Collect
We collect personal information that you voluntarily provide when interacting with our website or contacting our business.
Information You Provide
Depending on your interaction with SEGULOCK, this may include:
Full name
Company or organization name
Business email address
Phone number or WhatsApp contact
Country or region
Product interests and specifications
Estimated purchase quantities
Customization requirements
Information contained in messages and quotation requests
Automatically Collected Information
When you visit our website, certain technical information may be collected through website servers, cookies, and other technologies enabled on our website.
This information may include:
IP address
Browser type and version
Device type and operating system
Pages visited
Date and time of visits
Referring websites
Website interaction information
Cookie identifiers and similar technical information, where applicable
The information collected depends on the website features and services in use.
3. How We Use Your Information
We process personal information for the following purposes:
Responding to product inquiries and quotation requests
Providing product catalogs and technical information
Communicating about wholesale orders and business cooperation
Discussing OEM/ODM customization requirements
Managing customer relationships and business communications
Maintaining and securing our website
Improving website functionality and user experience
Understanding website traffic and visitor interactions
Measuring advertising performance where relevant tools are enabled
Sending marketing communications where permitted by applicable law
Complying with applicable legal obligations
We use personal information only for purposes supported by an appropriate legal basis under applicable law.
4. Legal Bases for Processing
Where the General Data Protection Regulation (GDPR) or similar laws apply, we rely on the following legal bases, as appropriate:
Contractual Necessity
To take steps requested by an individual before entering into a contract or to perform a contract, where applicable.
Legitimate Interests
To respond to relevant business inquiries, manage business relationships, maintain website security, and improve our services, provided that such interests are not overridden by applicable individual rights and freedoms.
Consent
Where required for non-essential cookies, analytics, advertising technologies, or certain marketing communications.
Legal Obligations
To comply with applicable legal and regulatory requirements.
Where processing is based on consent, you may withdraw your consent at any time in accordance with applicable law.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website functionality, understand visitor interactions, and evaluate advertising performance.
Essential Cookies
Essential cookies and related technologies may be used to support website operation, security, and functionality.
Analytics Cookies
Where analytics services are enabled, cookies or similar technologies may be used to understand website traffic, visitor behavior, and website performance.
Advertising Cookies
Where advertising technologies are enabled, cookies and similar identifiers may be used to measure advertising effectiveness and, if separately enabled and permitted, support advertising personalization.
Where consent is required by applicable law, non-essential cookies and similar technologies will be subject to the relevant consent requirements.
You can also manage cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.
6. Google Analytics and Google Ads
Depending on the measurement and advertising services enabled on our website, we may use Google Analytics and Google Ads technologies.
Google Analytics
Where Google Analytics is enabled, it helps us understand how visitors interact with our website, including page visits, traffic sources, device information, and general website usage patterns.
We use this information to evaluate website performance and improve the visitor experience.
Google Ads
Where Google Ads conversion tracking is enabled, it helps us evaluate advertising campaigns and measure relevant website actions, such as product inquiries and quotation requests.
Depending on the features enabled and applicable consent preferences, Google advertising technologies may process online identifiers, interaction data, and other technical information.
For more information about Google's privacy practices, please visit:
https://policies.google.com/privacy
For information about how Google uses data from websites that use its services, please visit:
https://policies.google.com/technologies/partner-sites
We handle the use of these technologies according to applicable privacy requirements and consent preferences.
7. Sharing Personal Information
We may share personal information with service providers that assist us in operating our website and conducting legitimate business activities.
These may include:
Website hosting and technical service providers
Business email and communication providers
Website inquiry and form processing services
Workflow automation and business management providers
Analytics and advertising providers, where enabled
Professional advisers and other service providers supporting lawful business operations
We share information only where necessary for appropriate business purposes and subject to applicable data protection requirements.
We may also disclose information when required by applicable law, a valid legal process, or a lawful government request.
8. International Data Transfers
GUANGZHOU SEGULOCK TECHNOLOGY CO.,LTD is based in China and serves business customers internationally.
Personal information may be processed or accessed in countries outside your country of residence, including where our business operations or service providers are located.
Data protection laws may differ between countries.
Where applicable law requires specific safeguards for international transfers, we will use appropriate legal transfer mechanisms.
You may contact us for further information about relevant international data transfers and safeguards.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable legal obligations.
Retention is determined according to factors such as:
Whether a product inquiry or quotation request is still being processed
Whether a business relationship remains active
Whether follow-up communication is reasonably necessary
Applicable contractual and legal recordkeeping requirements
The need to resolve disputes or protect legal rights
Relevant retention settings for website analytics and technical records
When personal information is no longer required, we take appropriate steps to delete or anonymize it, subject to applicable legal obligations.
10. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, loss, and misuse.
However, no method of transmission over the internet or electronic storage is completely secure.
Although absolute security cannot be guaranteed, we are committed to taking reasonable measures to protect the information entrusted to us.
11. Your Privacy Rights
Depending on your location and applicable data protection laws, you may have the right to:
Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of personal information
Request restriction of certain processing activities
Object to certain processing activities
Request data portability where applicable
Withdraw consent where processing is based on consent
Object to direct marketing
Exercise other rights provided by applicable privacy laws
Where the GDPR applies, you may also have the right to lodge a complaint with a relevant data protection supervisory authority.
To exercise applicable privacy rights, please contact us at:
We will respond to privacy requests in accordance with applicable legal requirements.
We may request additional information where reasonably necessary to verify your identity.
12. Marketing Communications
We may communicate with business contacts regarding requested product information, quotations, and business services.
Marketing communications will be sent only where permitted by applicable law, including obtaining consent where required.
You may opt out of marketing communications at any time by contacting sales@segulock.com or using an available unsubscribe mechanism.
13. Third-Party Websites
Our website may contain links to third-party websites that are not operated or controlled by SEGULOCK.
We are not responsible for the privacy practices or content of independent third-party websites.
We encourage visitors to review the privacy policies of those websites before providing personal information.
14. Children's Privacy
Our website is intended for business and professional audiences and is not directed at children.
If we become aware that personal information has been collected from a child in circumstances prohibited by applicable law, we will take appropriate steps to address the situation.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website technologies, or applicable legal requirements.
Updates will be published on this page with a revised "Last Updated" date.
Where required by applicable law, we will provide additional notice or obtain consent for relevant changes.
16. Contact Information
If you have questions about this Privacy Policy, the processing of your personal information, or your privacy rights, please contact us.
Company Name: GUANGZHOU SEGULOCK TECHNOLOGY CO.,LTD
Brand: SEGULOCK
Website: https://www.segulock.com
Email: sales@segulock.com
Business Address:
Room 3060, Area C, No. 544 YaYun Avenue, Dalong Street, Panyu District, Guangzhou, Guangdong Province, China
Country: China
Last Updated: October 19, 2026
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Address
Room 3060, Area C, No. 544 YaYun Avenue, Dalong Street, Panyu District, Guangzhou, Guangdong Province, China